Privacy policy

Privacy Policy

Last updated: March 4, 2026

1. Introduction

WHOSENXT ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our marketplace, gig services, wellness features, delivery services, and messaging tools.

2. Information We Collect

Personal Information

  • Name, email address, phone number, and date of birth
  • Billing and payment information (processed securely via Stripe)
  • Profile information and avatar
  • Business registration details (for merchants and drivers)
  • Government-issued ID and verification documents (for business/driver applications)

Usage Information

  • Device information, browser type, and IP address
  • Pages visited, features used, and interaction patterns
  • Location data (when you grant permission for delivery/gig features)
  • Chat messages and communications within the platform

3. How We Use Your Information

  • To provide and maintain our services
  • To process transactions and manage escrow payments
  • To verify business and driver applications
  • To personalize your experience, including AI wellness recommendations
  • To send notifications about orders, messages, and account updates
  • To enforce our Community Guidelines and prevent fraud
  • To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

  • Service providers: Stripe (payments), Supabase (infrastructure), and other trusted partners
  • Other users: Limited profile info visible to buyers/sellers/workers during transactions
  • Law enforcement: When required by law or to protect safety

5. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure authentication, brute-force protection, and role-based access controls. Payment data is processed directly by Stripe and never stored on our servers.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request a copy of your data
  • Delete your account at any time via Account Settings

7. Children's Privacy

WHOSENXT requires users to be at least 16 years old. We do not knowingly collect information from children under 16. Users under 18 may have limited access to certain features.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at whosenxtbusiness@gmail.com

DRIVER & CONTRACTOR DATA PRIVACY POLICY WHOSENXT — Effective Date: July 2, 2026

Information We Collect from Delivery Contractors

WHOSENXT collects the following personal information from independent delivery contractors for the purpose of onboarding, compliance, and tax reporting:

  • Full legal name and date of birth
  • Government-issued photo ID (driver's license)
  • Social Security Number (for IRS tax reporting purposes only)
  • Vehicle information (make, model, year, license plate)
  • Proof of valid driver's license and auto insurance
  • Bank account information (for payment processing)
  • Driving record and background check results

Why We Collect This Information

This information is collected solely for: verifying contractor eligibility, complying with IRS 1099 reporting requirements, ensuring customer and public safety, and maintaining delivery operation records.

How We Store and Protect This Information

All contractor documents and personal data are stored in a password-protected, access-restricted private cloud storage system with two-factor authentication enabled. Access is limited to authorized WHOSENXT personnel only. We do not share contractor personal information with customers, vendors, or third parties except as required by law.

Data Retention

W-9 forms and contractor payment records are retained for a minimum of 4 years per IRS requirements. All other contractor records are retained for the duration of the contractor relationship plus 2 years, then securely deleted.

Data Breach Notification

In the event of a data breach involving contractor personal information, affected individuals will be notified in accordance with applicable state law.

Your Rights

Contractors may request access to, correction of, or deletion of their personal data (where not required by law to retain) by contacting us at whosenxtbusiness@whosenxt.com.