WHOSENXT Vendor Guidelines

These guidelines apply to all approved and prospective WHOSENXT vendors. By selling on the platform, you agree to follow these rules at all times.

Onboarding

• All vendors must complete the Shipturtle onboarding process and be approved before listing products
• Accurate business information, tax ID, and banking details are required
• WHOSENXT reserves the right to reject any vendor application

Store Customization

• Vendors may upload a logo, banner image, store bio, and social media links via the vendor portal
• The overall WHOSENXT site design, colors, and theme remain consistent across all vendor storefronts

Product Listings

• All products must be accurately described with real photos - no stock images misrepresenting the item
• Prohibited items including illegal goods, counterfeit products, and hazardous materials result in immediate removal and account termination
• Pricing must be fair and consistent - no price gouging

Fulfillment

• Vendors are responsible for having inventory ready for local pickup or delivery within the agreed window
• Out-of-stock items must be updated immediately - repeated failures result in listing suspension
• Vendors must maintain a fulfillment rate of 95% or higher

Commission and Payments

• WHOSENXT charges a commission on all sales as agreed upon during onboarding
• Payouts are processed on a weekly basis
• Disputes must be submitted within 5 business days of the payout date

Conduct and Compliance

• Vendors must comply with all local, state, and federal laws regarding their products
• Customer complaints about a vendor are reviewed and may result in suspension or removal
• WHOSENXT reserves the right to remove any vendor at any time for policy violations

Questions?

Contact us at whosenxtbusiness@whosenxt.com and we will respond within 24 hours.